Customer Service
Below is contact information for all the Cross Groups. If you prefer to simply fill in a very brief form and send, please click here.
Cross Company - Corporate Headquarters
4400 Piedmont Parkway
Greensboro NC 27410
336.856.6000
336.856.6999 fax
info@crossco.com
Automation Group
2001 Oaks Parkway
Belmont NC 28012
704.523.2222
704.523.6500 fax
info@cross-automation.com
Hose & Fittings Group
877.813.4245 main
info@crosshose.com
192 Swannanoa River Road
Asheville NC 28805
828.254.8302
828.251.9401 fax
828.778.1203 After Hours Emergency
103-A Creek Ridge Road
Greensboro NC 27406
336.370.4673
336.272.3079
336.601.5066 After Hours Emergency
2101 Westinghouse Boulevard, Suite 101
Raleigh NC 27604
919.834.4235
919.834.4234 fax
919.310.4235 After Hours Emergency
8100-E North Point Boulevard
Winston-Salem NC 27105
336.714.1099
336.714.1288 fax
336.631.0507 After Hours Emergency
Hydraulics Group
4400 Piedmont Parkway
Greensboro NC 27410
336.856.6985
336.856.6999 fax
info@crossfluidpower.com
Instrumentation Group
1621 Autumn Boulevard
Conyers GA 30012
770.929.8441 (GA, NC, SC, central AL)
770.929.8278 fax
10700 Dutchtown Road
Knoxville TN 37932
865.966.0969 (TN, north AL)
865.966.8496 fax
Integrated Solutions Group
624 Reliability Circle
Knoxville TN 37932
865.671.7700
865.671.1920 fax
info@innovativecontrols.com
Customer Services Team Mission Statement
To seek & promote a culture of total customer satisfaction.
We will accomplish this through:
- C ontinual self-Improvement
- U nwavering commitment to treat our customers as we would want to be treated
- S uccessful principal / vendor partnerships
- T eam work and sharing best practices among all groups
- O btaining ongoing customer feedback regarding our performance
- M anaging assets well
- E ngaged, well-trained associates
- R efining our continual process improvement & efficiencies
By empowering our employee-owners in these areas, we will achieve profitable growth and increase the value of our ESOP stock.
