Customer Service

Cross Company - Corporate Headquarters

4400 Piedmont Parkway
Greensboro NC  27410
336.856.6000
336.856.6999 fax
info@crossco.com

Motion Solutions Group

2001 Oaks Parkway
Belmont NC 28012
704.523.2222
704.523.6500 fax
info@crossco.com
Request for Quotation

Hose & Fittings Group

877.813.4245 main
info@crosshose.com

160 Sweeten Creek Rd
Asheville NC  28803
828.254.8302
828.251.9401 fax
828.778.1203 After Hours Emergency

103-A Creek Ridge Road
Greensboro NC  27406
336.370.4673
336.272.3079
336.601.5066 After Hours Emergency

2101 Westinghouse Boulevard, Suite 101
Raleigh NC  27604
919.834.4235
919.834.4234 fax
919.834.4235 After Hours Emergency

8100-E North Point Boulevard
Winston-Salem NC  27105
336.714.1099
336.714.1288 fax
336.631.0507 After Hours Emergency

Mobile Hydraulic & Control Systems Group

4400 Piedmont Parkway
Greensboro NC  27410
336.856.6985
336.856.6999 fax
info@crossco.com

Instrumentation Group

850 Discovery Lane
Knoxville TN 37932
865.966.0969 
865.966.8496 fax
info@crossinstrumentation.com

Integrated Solutions Group

850 Discovery Lane
Knoxville TN 37932
865.671.7700
865.671.1920 fax
info@crossisg.com

ShopCross

4400 Piedmont Parkway
Greensboro NC  27410
 

Customer Services Team Mission Statement

To seek & promote a culture of total customer satisfaction.
We will accomplish this through:

  • C ontinual self-Improvement
  • U nwavering commitment to treat our customers as we would want to be treated
  • S uccessful principal / vendor partnerships
  • T eam work and sharing best practices among all groups
  • O btaining ongoing customer feedback regarding our performance
  • M anaging assets well
  • E ngaged, well-trained associates
  • R efining our continual process improvement & efficiencies

By empowering our employee-owners in these areas, we will achieve profitable growth and increase the value of our ESOP stock.